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privacy policy

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1. Introduction

This Privacy Policy explains how DIOM Holding Company collects, uses, processes, and protects personal data when you use our website.

DIOM is committed to protecting the privacy of its users and handling personal data in accordance with applicable regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL).

By using this website, you agree to the practices described in this Privacy Policy.

2. Purpose of this Policy

The purpose of this policy is to explain:

  • What personal data we collect

  • How we collect and use personal data

  • How personal data is stored and protected

  • Users’ rights regarding their personal data

  • How users can contact us regarding privacy matters

This policy applies whenever you access or interact with the DIOM website.

3. Policy Updates

DIOM may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised “Last Updated” date.

Users are encouraged to review this policy periodically.

Last updated: March 2026

4. Personal Data We Collect

We may collect personal data when users interact with the website, including:

  • Full name

  • Email address

  • Phone number (if provided)

  • Company information (if provided)

  • Any information submitted through contact forms

We may also automatically collect certain technical data such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies or analytics tools

5. How We Collect Personal Data

Direct Collection

Personal data may be collected directly when users:

  • Submit a contact form

  • Subscribe to updates or newsletters

  • Send inquiries through the website

Indirect Collection

Certain technical information may be collected automatically using:

  • Cookies

  • Website analytics tools

Cookies help improve the user experience by remembering preferences and analyzing website performance.

Users can modify their browser settings to disable cookies if they prefer.

6. Legal Basis for Processing Personal Data

Personal data is collected and processed based on:

  • User consent when submitting personal data

  • Legitimate interest in operating and improving the website

  • Compliance with applicable legal and regulatory requirements

Users may withdraw their consent at any time where processing is based on consent.

7. Sharing Personal Data

DIOM does not sell or rent personal data to third parties.

Personal data may only be shared with trusted service providers who support the operation of the website, such as:

  • Website hosting providers

  • Email communication services

  • Analytics providers

These parties are required to protect personal data and process it only for the purposes specified.

8. Data Storage and Retention

Personal data is stored securely using appropriate technical and organizational security measures.

Where possible, data may be stored on secure servers located within the Kingdom of Saudi Arabia or through trusted cloud service providers.

Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Impact of Not Providing Personal Data

If users choose not to provide certain personal data, they may not be able to access certain services or features of the website, such as:

  • Submitting inquiries

  • Receiving updates

  • Accessing certain information

10. Your Rights

In accordance with the Personal Data Protection Law (PDPL), users have the right to:

  • Be informed about how their personal data is collected and used

  • Access their personal data

  • Request a copy of their personal data

  • Request correction or updating of inaccurate data

  • Request deletion of personal data when no longer necessary

  • Withdraw consent for data processing where applicable

11. Data Security

DIOM implements appropriate technical and organizational measures to protect personal data from:

  • Unauthorized access

  • Data loss

  • Data misuse

  • Data breaches

Security practices are aligned with applicable Saudi regulations and recognized information security standards.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, you may contact us at:

Email: hello@diom.sa
Address: Riyadh, Saudi Arabia